Sitters Improve Safety, Security, and Profitability.
Our highly trained Patient Observation Attendants ensure 100% visual and audible observation of assigned patients to meet your safety and risk compliance expectations. While our Attendants understand their main responsibility is to provide 100% observation, our Attendants do so while demonstrating Respect, Care, Compassion, and Dignity to your patients.
Our Attendants are assigned to various patient types for various purposes. While some healthcare facilities provide observation services for patients due to specific state, legal requirements, many facilities now do so to improve patient service and financial benefits of reducing many costs related to liability expenses. The most common assignments include:
* Restrained patients that are potential security or violence risk
* Patient mental condition; both long and short-term
* Slip & fall risk
* Patient immobility or incapacity
* HCAHPS / Patient Satisfaction Improvement
Why outsource your Patient Sitter operations?
Having an in-house patient sitter program has been documented to improve patient safety and security. We can further enhance your cost saving and further improve your patient satisfaction scores!
* Completely outsource or share your liability insurance and/or claim expenses
* Eliminate existing hospital FTE’s and associated management and expense
* Greatly reduce hospital employee overtime currently utilized to provide observation
* Ensure sitter compliance with guaranteed, 24/7 staffing availability
* Improve observation by utilizing our dedicated and highly trained Observation Attendants
* Reduce negative safety and security incidents with our De-escalation Training Program
* Receive thorough documentation via our Patient Observation Shift Report
* Improve sitter accountability via our unannounced Observation & Evaluation Programs
* Improve HCAHPS scores with our Legendary Service – Winning Formula Program